Boxhill’s Agreement Notification:
Check the box located on the checkout screen labeled “Boxhill’s Agreement” to confirm you understand someone should be available to receive package, if no-one is available carrier will leave package as no signature is required. Note: Lost or stolen packages are not the responsibility of Box Hill Pizzeria.
This privacy statement discloses the privacy practices for the Boxhill and promotes the use of fair information practices. Because Boxhill is committed to your privacy, we have agreed to disclose our information practices.
INFORMATION COLLECTION AND USE:
Boxhill is the sole owner of the information collected on this site. Boxhill will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Boxhill collects information from our users at several different points on the web site.
Information is requested from the user as part of a sales order, membership, or registration. Here a user must provide contact information (like name, shipping address, email and phone number) and financial information (like credit card number, expiration date, cv2). This information is used for billing purposes and to fill user’s order. If Boxhill has trouble processing an order, this contact information maybe used to get in touch with the user. All users information obtained via a secure method.
This web site contains links to other sites. Please be aware that Boxhill is not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
NOTIFICATION OF CHANGES:
CORRECTING / UPDATING INFORMATION:
If information changes (such as product name, prices, or quantity or if no longer available) from Boxhill, we will endeavor to correct, update or remove that data from our website.
Any questions, comments, or disputes please contact us.
Box Hill Crab Cakes, Inc. -2915 Emmorton Road -Abingdon, MD 21009 -410-515-3662
TERMS & CONDITIONS
Processing Policies – Orders will be processed as soon as they are received in our system and are shipped via FedEx next day air. See below shipping schedule.
We ship Monday through Thursday, as follows:
Monday (orders before 10:00 a.m. EDT) will be delivered by 3 p.m. on Tuesday
Tuesday (orders before 10:00 a.m. EDT) will be delivered by 3 p.m. on Wednesday
Wednesday (orders before 10:00 a.m. EDT) will be delivered by 3 p.m. on Thursday
Thursday (orders before 10:00 a.m. EDT) will be delivered by 3 p.m. on Friday
* Orders placed after 10:00 am will be processed on the next business day
Sorry, we cannot deliver to P.O. Boxes. Please make sure the shipping address you provide us is correct. We cannot guarantee deliveries to incorrect addresses. Federal Express charges us a $10 Address Correction Fee for incorrect recipient addresses. We reserve the right to pass this cost on to you, so please be sure to provide us accurate address information when placing an order. Major holidays and weather conditions may change delivery availability. Order early to place a holiday order. At this time, we do not offer international shipping of our crab cakes to ensure the freshness and quality.
Box Hill guarantees all our crab cakes. If you are not completely satisfied with your purchase, you may return the unused portion for a 100% refund.*
*Within 36 hours of receipt, re-pack the product in the original packing materials used to ship it to you.Then return package via FedEx to the address below:
Return your package to:
Box Hill Crabcakes
2915 Emmorton Road
Abingdon, Maryland 21009
If your order arrives spoiled or damaged, please call us at 410-515-3662 and have your order number available.